Privacy Policy

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TiX.By LLC d / b / a Ticketera® is dedicated to protecting your personal information and we hereby inform you how we protect and use such information. This Privacy Policy applies to all transactions, data transmission that occurs with TiX.By LLC through its websites ticketerapr.com, ticketera.us, ticketera.in and / or ticketera.pr (the "Website"). By using our Website, you accept the terms and conditions and practices described in this privacy policy.

What information is collected?

In order to use our Website to purchase event tickets, you must provide certain personal information necessary for the transaction, such as name, address, telephone number, credit card number, or email address. In addition, you must provide certain demographic information, such as zip code, city, username, age, date of birth, IP address, search history, and other device histories. In addition, we may collect the following information regarding your interaction with the Website and/or our services: payment methods, delivery options, seating charts and/or information that you voluntarily provide to us.

Please note that TiX.By LLC knowingly does not store, collect or maintain customer information for persons under the age of eighteen (18) years of age. If it comes to our attention that we have inadvertently received information from a person under eighteen (18) years of age through the Website, we will delete that information from our records.

COOKIES

In order for this Website to function properly, we sometimes install small data files, known as cookies, on users' devices. Most websites do too. A cookie is a small text file that websites install on the computer or mobile device of users who visit them. Cookies make it possible for the website to remember user actions and preferences (login ID, language, font size, and other display preferences) so that it does not have to be reconfigured when you return to the site or browse through Their pages. On some pages we use cookies to remember:

  • Your presentation preferences (for example, contrast, color, or font size).
  • If you have already responded to a pop-up questionnaire about the usefulness of a particular content (not to ask you to do so again).
  • Whether or not you have given your consent to use cookies on our Website.

In addition, some of the embedded videos on our pages use cookies to generate anonymous statistics about how you've reached them and which videos you've viewed.

Although cookies are not essential for the Website to work if you enable them you will enjoy a better browsing experience. You can delete or block cookies, but if you do, some of the features on this site may not work properly. The information associated with cookies is not used to personally identify the user. In addition, we fully maintain data on their navigation patterns. These cookies are used exclusively for the purposes indicated here. You can control or delete cookies whenever you want. For more information, see aboutcookies.org. In addition to being able to remove all cookies already on your computer, you can also configure most browsers to stop accepting them. But keep in mind that if you reject cookies, you may have to manually reconfigure your preferences each time you visit a site and that certain features and services cease to function.

How is this information is used?

The main purpose of accessing and using your information is to provide a great experience. Your information is collected and stored to provide you with certain personalized services and to develop new products and services.

We may communicate directly with you regarding your transactions, using confirmation emails confirming your transactions or providing information on possible events of interest. It is important to note that this communication may also help us provide you with specific information that you may deem necessary, such as cancellation warnings and other unexpected information. We may use your information for the processing, billing and/or recovery of transactions made on or through the Website.

We may use your information to provide or send (via email, telemarketing, location-based marketing, push notifications and/or any other means) information about the Website, upcoming events, and services and/or products provided by TiX.By LLC and/or its affiliates, information about the services and/or products of third parties; And / or information for which you have indicated interest.

This information also helps us measure the performance of our services allowing us to continually improve. The information provided can also help us in the detection of fraud, abuse and other behavior.

We may use your information for internal purposes related to research and development; To make business decisions; Or to improve or develop our service and / or products. In addition, your information could be used to generate statistical reports or analyzes.

DISCLOSURE OR SHARING INFORMATION WITH THIRD PARTIES

Unless otherwise provided in this privacy policy, TiX.By LLC agrees to keep all information secure and will not disclose it for any other matter.

Some of the information will be shared with the event organizer for commercial purposes.

We may disclose your information if a government agent or law enforcement agent makes an application, as long as it complies with applicable law.

We may transfer, assign, rent or sell your information to third parties in connection with events outside our ordinary business practices, including, without limitation, the sale, merger, consolidation, change of control, transfer or sale of assets, reorganization or liquidation.

We may share or disclose your information to our affiliates and / or those entities or persons with whom we have entered into agreements to (i) perform functions or services relating to the operation, administration and maintenance of the Website (including but not limited to service providers Web hosting, programming or applications); (Ii) the processing of collections and payments of transactions made through the Website; (Iii) the processing, handling and delivery of products, goods or tickets purchased or requested through the Website; And / or (iv) provide or submit information about the Website, the services and products of TiX.By LLC or its affiliates, services and products of third parties, and / or information for which you have indicated interest.

We may share or disclose your information with our affiliates and / or third parties who may collect and / or use your information to provide or send you, via any means or method (including, without limitation, email, telemarketing, "push notifications" (I) information about your products and / or services, (ii) information about the products and services of third parties, (iii) marketing information, (iv) newsletters, (v) Services or personalized content, and / or (vi) targeted advertising and / or content.

We may offer services, products or promotions together with our affiliates or third parties on or through the Website. In such cases, we may share or disclose your information collected in connection with such services, products or joint promotions to the affiliate or third party with which such service, product or promotion is performed.

Information shared with affiliates or third parties will be subject to their privacy policies

We may share or disclose your information in aggregate form with third parties that you engage to allow viewing and arrangement of online advertising of our services or products on third party sites, pages or websites. These third parties include: advertising networks, advertising platforms, agencies, data analysis and social media service providers, among others. We reserve the right to disclose or share information in aggregate form that does not identify any particular user with third parties for purposes of marketing analysis.

ACCESS TO THIRD PARTY INFORMATION

Third parties may collect information about their activities online at different sites or web pages.

We may contract with third parties in matters related to the operation, development and maintenance of the Website (such as banners, web hosting, applications, among others), including topics related to the exhibition and layout of online advertising. These third parties may access, collect and / or use your information through their own cookies, web beacons, local storage technology or other technology to keep track of the number of users accessing the Website and / or to identify advertising insertions More suitable for their interests, preferences and activities.

TiX.By LLC and its affiliates are not responsible, nor control or sponsor the pages, applications, sites and / or third-party websites that can be accessed through the links that appear in Ticketera®. Therefore, these third parties are solely responsible for the collection, administration and / or disclosure of any information you provide on or through such platforms, pages, applications, sites and / or third party websites. TiX.By LLC and its affiliates do not guarantee that such third party platforms, pages, applications, sites and / or portals protect the information they obtain from their users. These other websites, sites and / or portals may have their own privacy policies and information collection policies, which they must examine before providing any information to them.

"DO NOT TRACK" SIGNS

We may track your online behavior by using technology to increase the effectiveness of the ads or content provided on the Site or on the Channels. Examples of online behavior that can be traced include response to promotions or advertisements, websites being visited, and content accessed.

Currently, some browsers offer their users the option of selecting the "do-not-track" option in their configuration. These browsers, in turn, transmit signals to the websites with which the browser communicates. To the extent that there is no uniformity in the industry with respect to the use of this type of technology, for the moment we will not assign value or meaning to "do-not-track" signals and we will not respond to them.

CONTROL OF INFORMATION

We can offer mechanisms that will allow you to correct or eliminate the information you have provided. You must access, correct or delete the information that you provided as part of your registration through the mechanisms available on the Website. If you wish to delete the information that has been collected, you can do so by sending an email to [email protected]

You acknowledge and agree that even if your information is deleted, certain information may still be stored in the records and / or files of TiX.By, and / or its affiliates with whom such information has been shared as described in this Privacy Policy . However, such information will not be used by TiX.By LLC or its affiliates for any commercial purpose.

If you have any questions about this Privacy Policy, please send an email to [email protected]

USER OPTIONS

You may at any time opt-out the authorization you have given us to use your information to provide or send you information about the services and products of your affiliates or third parties, or to share your Personal Information in the manner described in this Privacy Policy. You can exercise these options in the following ways:

If you do not wish to receive emails with commercial messages, you can do so using the mechanism provided in the emails with commercial messages sent by us (located at the end of each message) to request that no more messages be sent to you. If you have any inconvenience in using the mechanisms offered by us to request that you no longer receive emails with commercial messages, you can send an email to [email protected] indicating the commercial message (s) You do not want to receive.

If you wish to opt-out the authorization you have given us to share your information in the manner described in this Privacy Policy, you must send an email to [email protected]

CHANGES TO PRIVACY POLICY

TiX.By LLC reserves the right to amend, modify, add to, and / or replace at any time this Privacy Policy, in whole or in part. We may inform you of such changes by posting them on the Website. In such notice, we will disclose the effective date of such amendments, changes, substitutions or modifications to this Privacy Policy. Our use of the Website to notify amendments, changes, substitutions or modifications to this Privacy Policy will be understood as sufficient notice to you. Unless otherwise provided in a specific notice, changes or amendments to this Privacy Policy will take effect as soon as they are posted through the Website. Any material changes to this Privacy Policy regarding the collection, use and disclosure of information will be of a prospective nature, except in cases where the User grants his express affirmative consent for such material changes to apply to his information collected under previous versions of this Policy Of Privacy. This version of the Privacy Policy came into effect on August 11, 2017.

MISCELLANEOUS

If any provision of this Privacy Policy is declared null and void, unlawful, unconstitutional or otherwise without legal effect, in whole or in part, by a competent court, the remaining provisions will remain valid and will continue to bind the parties to All legal effects.

YOUR ACCESS, USE, VISIT OR TRANSACTIONS MADE ON OR THROUGH THE WEBSITE, AS WELL AS ANY DISPUTES RELATED TO THE PRIVACY OF YOUR INFORMATION, IS SUBJECT TO WHAT IS ESTABLISHED IN THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS OF USE OF THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, THE APPLICABLE LAWS, INDEMNIFICATION AGREEMENTS AND RELEVANT RELEVANT RULES SET FORTH THEREOF.